These services are provided while ACC determines your claim for mental injury due to sexual abuse or assault. You can access these services even before a decision is made about your claim:

• Getting Started: Initial assessment and explanation of the Sensitive Claims process.

• Early Supports: During these sessions, the provider helps you identify your needs and create an Early Support Plan.

• Short-term Support to Wellbeing: You can access short-term care while deciding if further services are required.

Once ACC has accepted your claim, our team will continue to support you with personalised care plans:

• Tailored Support to Wellbeing (Package A and B): Based on the assessment and your needs, your provider will guide you through either Wellbeing Package A or Package B support. This is over 24 months, including therapy, cultural support, and more. Your lead provider will let you know about the key differences between these two pathways and help with this process.

• Wellbeing Plan: We’ll work with you to create a tailored recovery plan that addresses your mental and physical health needs.

• Maintaining Wellbeing: Following treatment completion, we will help you plan to access ongoing services to manage your long-term recovery.

Group Therapy
Click here to check our upcoming group therapy programs to help you build skills and manage recovery in a supportive environment. For those with complex trauma, our Dialectical Behavioural Therapy (DBT) groups offer structured and practical support.

Whānau and Cultural Support
We believe in holistic recovery. That’s why we provide services to help your whānau (family) understand the impact of sexual abuse and help you through your journey. Our cultural support ensures that services are culturally responsive and respectful of your identity.

Social Work and Active Liaison
We can assist and liaison with external social workers to help you navigate barriers that may affect your recovery.

You can self-refer or be referred by ACC or a healthcare provider. We aim to contact you within two business days of your referral to schedule your first appointment.

We ensure continuity of care for our clients, whether you complete the program, need a transition to a different service, or decide to exit early.